GenAI Works, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by us..
This Privacy Policy applies to our website and associated subdomains (collectively, our “Services”) and to our application, GenAI Works, Inc. By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
To request your data be deleted, please fill out this form.
DEFINITIONS AND KEY TERMS
To ensure clarity, whenever these terms are referenced in this Privacy Policy, they have the specific meanings defined below:
Cookie: Small amounts of data generated by a website and stored by your web browser, used to identify your browser, provide analytics, and remember information about you, such as login information.
Company/We/Us/Our: Refers to GenAI Works, Inc., responsible for your information under this Privacy Policy.
Country: Refers to the country of incorporation for us, namely the United States
Customer: The company, organization, or individual using our Services to manage interactions with their end users.
Device: Any internet-connected device, such as a phone, tablet, or computer, that can access our Services.
IP Address: The unique number assigned to every device connected to the Internet, which can often identify geographic location.
Personal Data: Any information that can identify an individual directly or indirectly, such as a name or identification number.
Services: Our Services offerings, including website content and any additional applications and platforms we provide.
Third-party Service: Advertisers, partners, and other entities who may provide or support our content and services.
Website: Our website, accessible via https://genai.works .
You/Your: A person or entity registered with us to use our Services.
INFORMATION WE COLLECT
We collect various types of information when you use our Services, including:
1. Personal Information You Choose to Provide
When you sign up, apply for a program, or engage with us directly, you may voluntarily provide:
Name and Username
Contact Information: Including email addresses and phone numbers
Mailing and Billing Addresses
Job Titles and Company and Biographical Information
Payment Information: Processed through third-party services (Stripe) and not stored by us
Social Media Profiles: If you link or sign up using LinkedIn or other social platforms
Onboarding Survey Preferences
2. Website Use and Email Engagement Information
We collect information on how you interact with our website and emails, including:
Site Usage Data: Information gathered through cookies, such as date and time of visits, pages viewed, IP address, time spent, and previous/next website visits
Email Engagement Data: Information on which emails you open and which links you click
Cookies and Web Server Logs: Standard technology to enhance user experience and site functionality
3. Additional Information
We may collect other data from events or third parties:
Event Attendance: Tracking attendance at our online or in-person events
Company Data: Including company name, size, and industry
Third-Party Data: Information such as job title, location, and links to social profiles obtained from third-party providers
HOW WE USE YOUR INFORMATION
We use your data to support and improve our Services, personalize your experience, and communicate effectively. Specifically, we use your information for:
Services Delivery: Providing the requested content and services
Personalized Recommendations: Suggesting relevant content, resources, and programs
Improving Services: Using aggregated data to improve website functionality and effectiveness
Customized Communications: Adjusting communication frequency and personalizing content based on your profile
Legal Compliance and Safety: Ensuring compliance with applicable laws, protecting our users and platform
AI Feature Enhancement: Training and improving our AI-powered features (with anonymized data)
SHARING INFORMATION WITH THIRD PARTIES
We do not sell your personal information. We may share your information in the following situations:
Service Providers
We partner with trusted third-party providers to support our business, such as:
Email management (beehiiv, Inc, Brevo)
Payment processing (Stripe)
Analytics (Google Analytics)
Automation tools (Zapier)
Community management (Circle, Posthog)
These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
Legal Obligations and Protection
We may disclose information to comply with legal requirements, protect rights and property, and ensure user and public safety.
Corporate Transactions
In the event of a merger, asset sale, or business restructuring, we may share or transfer data to our successors, subject to this Privacy Policy.
SECURITY OF INFORMATION
We prioritize security and use Secure Sockets Layer (SSL) technology to encrypt sensitive information. We implement a variety of security measures to maintain the safety of your personal information, including:
Encryption of sensitive data transmission
Regular security assessments
Access controls and authentication requirements
Employee training on data protection
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
LINKS TO THIRD-PARTY WEBSITES
Our Services may link to other sites, which have separate privacy policies. We are not responsible for the practices of these external websites and encourage you to review their privacy policies before providing any information.
USER CONSENT AND DATA RIGHTS
By using our Service, you consent to the data practices in this Privacy Policy. You have several important rights regarding your data:
Your Rights
You have the right to:
Access: Request details of the personal data we store about you
Correct: Request corrections to any inaccuracies in your data
Delete: Request data deletion, subject to our legal and regulatory obligations
Object: Object to certain types of processing of your data
Restrict: Request limitations on how we process your data
Portability: Receive your data in a structured, machine-readable format
How to Exercise Your Rights
For access, corrections, deletion requests, or to exercise any of your data rights, contact us at [email protected]. We will respond to your request within 30 days.
Withdrawing Consent
You may withdraw or refuse consent at any time. However, please note that this may affect your ability to access certain services or features.
CHILDREN'S PRIVACY
We do not knowingly collect data from children under 13. If we discover we have collected personal information from a child under 13, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
INTERNATIONAL DATA TRANSFERS
We may transfer and process your information internationally, including in countries with different data protection standards. We take appropriate measures to ensure your data is protected, including:
Using EU-approved Standard Contractual Clauses
Conducting transfer impact assessments
Working with service providers certified under frameworks like Privacy Shield
By using our Services, you consent to these international transfers.
CALIFORNIA RESIDENTS' RIGHTS
In accordance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:
Right to Know: You can request details about our data collection and sharing practices
Right to Delete: Request deletion of personal data we've collected
Right to Correct: Request correction of inaccurate personal information
Right to Data Portability: Receive your data in a readily usable format
Right to Opt-Out: Opt out of the sale or sharing of personal information
Right to Limit Use: Limit the use of sensitive personal information
Non-Discrimination: You have the right to equal service if you exercise your privacy rights
We do not sell personal information. To exercise your rights, contact [email protected].
EUROPEAN UNION DATA PROTECTION
For EU and UK residents, we comply with the General Data Protection Regulation (GDPR) and UK GDPR:
Lawful Basis for Processing: We process your data based on consent, contractual necessity, legal obligation, or legitimate interests
Data Subject Rights: You have rights to access, rectify, erase, restrict processing, data portability, and object to processing
Data Protection Officer: Contact our DPO at [email protected] [email]
Supervisory Authority: You have the right to lodge a complaint with your local data protection authority
We store all personal data with GDPR-compliant providers. Requests for data access or deletion are fulfilled within one month.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and other tracking technologies to enhance the functionality and performance of our website, analyze usage, and provide personalized experiences. These include:
Essential Cookies: Necessary for site functionality, such as maintaining your session and remembering your login status
Performance Cookies: Collect anonymous data on website usage to improve functionality
Functional Cookies: Remember your preferences, like language settings or region
Advertising Cookies: Track your online activities to deliver relevant advertisements
How to Manage Cookies
Most browsers allow you to manage or disable cookies through their settings. However, disabling cookies may impact the functionality of our Services.
REMARKETING SERVICES
We use remarketing services to re-engage users who have visited our website. Remarketing, also known as retargeting, allows us to serve ads to users as they browse other sites. This helps us provide relevant content and increase engagement.
You may opt out of these ads by adjusting your preferences on the platforms or using a third-party opt-out tool like the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).
ADVERTISING AND THIRD-PARTY CONTENT
Our website may display third-party advertisements and contain links to external sites. These ads and links are not endorsements, and we do not guarantee the accuracy or quality of content or products offered by third parties.
EMAIL COMMUNICATIONS
By providing your email, you agree to receive communications related to our Services. These may include:
Services announcements
Educational content
Product updates
Marketing communications (where you've opted in)
You may unsubscribe at any time by clicking the unsubscribe link in our emails or updating your communication preferences in your account settings.
Additionally, we may use your email for audience targeting on social media platforms like Facebook and Google. Emails provided solely through order forms will be used only to fulfill the purpose of the transaction.
AI FEATURES AND DATA PROCESSING
We offer features powered by artificial intelligence ("AI Features") to enhance your experience. When you use these features:
Data Collection: Our AI systems may process your inputs, queries, and uploaded content
Usage: This data is used to generate responses, provide recommendations, and improve our AI models
Retention: User inputs are retained for a maximum of 30 days for service improvement, after which they are permanently deleted or anonymized
Opt-Out: You can opt out of having your data used for AI training by contacting [email protected].
Our AI Features are designed with privacy in mind. We do not use sensitive personal information for AI training without explicit consent, and all data used for training is anonymized.
DISCLAIMER OF LIABILITY OF USER GENERATED AI AGENTS AND WORKFLOWS
GenAI Works provides a platform that enables users to create, configure, and deploy AI agents and related workflows. All content, actions, and outputs generated by such user-created AI agents are the sole responsibility of the user. GenAI Works expressly disclaims any and all liability arising from:
The accuracy, legality, or appropriateness of AI agent outputs;
Decisions, actions, or omissions taken in reliance upon outputs generated by user-created AI agents;
Any third-party claims arising from the use, misuse, or distribution of such AI agent outputs.
1. No Warranty of Workflows or Outputs
All workflows and outputs generated through the platform are provided “as is” and “as available.” GenAI Works makes no warranties, express or implied, regarding the accuracy, completeness, reliability, suitability, or fitness for a particular purpose of any workflow, AI agent, or large language model output. Users assume full responsibility for validating, testing, and monitoring all workflows and outputs before using them in any production or decision-making context.
2. Data Protection & Multi-Tenant Environment
While GenAI Works implements commercially reasonable safeguards, the platform operates on shared and multi-tenant large language model infrastructure. Users acknowledge and agree that:
GenAI Works does not guarantee absolute security of data processed within AI agent workflows;
GenAI Works is not liable for unauthorized access, loss, alteration, or disclosure of data resulting from user configurations, third-party integrations, or system limitations;
Users are solely responsible for ensuring compliance with all applicable laws, regulations, and industry standards when using the platform, including but not limited to privacy and data protection obligations.
3. Indemnification
Users agree to indemnify, defend, and hold harmless GenAI Works, its affiliates, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
User-generated AI agents, workflows, or outputs;
Any violation of applicable laws or third-party rights;
Misuse or unauthorized use of the platform.
4. Limitation of Liability
To the maximum extent permitted by law, GenAI Works shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including without limitation damages for lost profits, business interruption, loss of goodwill, or data breaches, even if advised of the possibility of such damages. GenAI Works’ total cumulative liability for any claims arising from or related to the use of the platform shall not exceed the total amount paid by the user to GenAI Works in the twelve (12) months preceding the event giving rise to liability.
5. Assumption of Risk
By using the platform, users expressly acknowledge and agree that they assume full responsibility and risk for:
The development, deployment, and operation of AI agents and workflows;
Any reliance upon or use of outputs produced by AI agents;
Ensuring appropriate human oversight, testing, and review of all automated workflows and AI decisions.
CHANGES TO THIS PRIVACY POLICY
We may periodically update this Privacy Policy to reflect changes to our practices. The date at the top of this policy indicates when it was last updated.
For significant changes, we will notify you via:
Email to your registered address
Prominent notice on our platform
We encourage you to review this policy periodically. Your continued use of the Services after changes to the Privacy Policy constitutes acceptance of the updated terms.
To request your data be deleted:
CONTACT INFORMATION
For questions, requests, or concerns regarding this Privacy Policy, or to exercise your privacy rights, please contact us at [email protected].
Mailing Address:
[email protected]