Technical & Support

Who do I contact for technical issues during live sessions?
​ Answer: The Education Manager will provide dedicated technical support.

Can I download content for offline access?
​ Answer: Most resources will be time-bound or have download limitations. Download permissions may be granted based on module and instructor approval.

Is the platform compatible with mobile devices?
​ Answer: Yes, the platform is mobile-friendly, although desktop access is recommended for an optimal experience.

How is my payment and personal data secured?
​ Answer: Payments are processed securely through Stripe. Sensitive financial information remains private and is not accessible to program administrators. Only the program leader has access to necessary payment-related details.

Do you provide software licenses (e.g., for tools like Python)?
​ Answer: No, the program does not provide software licenses. However, participants receive exclusive access to AI Sandbox tools, which include a curated selection of cutting-edge AI resources and experimental technologies.

Are live sessions recorded and available for replay?
​ Answer: Yes, all live sessions are recorded and will be available for replay within 48 hours.